Rules We Abide by in Inland Transport
Tarif ČD (3883 kB)
ČD Contractual and Transport Terms for Public Passenger Railway Transport (SPPO) (827 kB)
Documents for In Karta cards
Terms and Conditions for the Issue and Use of In Karta Cards
Terms and Conditions for the In Karta Card in Mobile Phone
In Karta Refund Policy (51 kB)
Virtual In Karta Card Privacy Policy
Recommendations for Using a Customer In Karta Card (45 kB)
Protection of the Personal Data
Rights of the Data Subject in the ČD Environment
Zpracovatelé osobních údajů (213 kB)
(A list of all personal data processors)
User Account Privacy Policy on the Czech Railways Passenger Portal
ČD Credit Account Privacy Policy
Virtual In Karta Card Privacy Policy
ČD Points Loyalty Programme Privacy Policy
ČD e-shop without registration privacy policy
ČD E-shop for Companies Privacy Policy
Other binding documents
Terms and Conditions of Operation when Using the ČD Passenger Transport Portal
Rules for Shopping in the ČD E-shop
General Terms and Conditions for Opening and Using the ČD Credit Payment Means
Rules of the ČD Points Loyalty Programme
General Terms and Conditions of the ČD E-shop for the "ČD for Companies" Programme
Rules for provision and use of the free-of-charge Internet access service (198 kB)
Rules We Abide by in International Transport
Convention concerning International Carriage by Rail (COTIF)
Uniform Rules concerning the Contract of International Carriage of Passengers by Rail (CIV, Appendix A to the Convention)
Regulation (EC) No. 1371/2007 of the European Parlament and of the Council of 23 October 2007 on rail passengers’ rights and obligations
CLAIM FOR COMPENSATION in Domestic and International Passenger transportation (306 kB)
ČD Contractual and Transport Terms for Public Passenger Transport (SPPO) apply to the extent set out in the GCC-CIV/PRR, SCIC-NRT and in the ZUJ, as well as in all cases where it is not possible to apply any of the above-mentioned conventions, regulations and tariffs.